Last Updated: August 10, 2023
This Privacy Policy outlines our policies and procedures on the collection, use, and disclosure of your information when you use the Service. It informs you about your privacy rights and how the law protects you. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with initial capital letters have specific meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
Account: A unique account created for you to access our Service or parts of our Service.
Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
Application: Refers to AZ eWallet, the software program provided by the Company.
Company (referred to as either "the Company," "we," "us," or "our" in this Agreement): Refers to AZ eWallet.
Country: Refers to Kuwait.
Device: Any device that can access the Service, such as a computer, cell phone, or digital tablet.
Data Controller: The entity that determines the purposes and means of processing personal data.
Data Processor: The entity that processes data on behalf of the Data Controller.
Personal Data: Any information that relates to an identified or identifiable individual.
Service: Refers to the Application.
Service Provider: Any natural or legal person who processes data on behalf of the Company. This refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
Identification: National ID
Personal Data: Name, gender, date of birth, nationality, etc.
Contact Details: Mobile number, email address, address, etc.
Financial Information: Bank account details, payment card details, and transaction history.
Usage Data
Usage Data is collected automatically when using the Service. This may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or access the Service through a mobile device.
Information Collected While Using the Application
While using our application, in order to provide features of our application, we may collect, with your prior permission:
Information from your device's phone book (contacts list)
We use this information to provide features of our Service and to improve and customize our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on your device. You can enable or disable access to this information at any time through your device settings.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service: Including to monitor the usage of our Service.
To manage your Account: To manage your registration as a user of the Service, providing you access to different functionalities of the Service available to registered users.
For the performance of a contract: The development, compliance, and undertaking of the purchase contract for products, items, or services you have purchased or any other contract with us through the Service.
To contact you: By email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile application's push notifications, regarding updates or informative communications related to functionalities, products, or contracted services, including security updates.
To provide you with news and offers: About goods, services, and events similar to those you have already purchased or enquired about, unless you have opted not to receive such information.
To manage your requests: To attend and manage your requests to us.
To prevent fraud: We may use your personal data to prevent fraudulent transactions and monitor against theft.
For business transfers: To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
For other purposes: Such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience.
We may share your personal data in the following situations:
With Service Providers: To monitor and analyse the use of our Service, to contact you.
For business transfers: In connection with or during negotiations of any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: Requiring affiliates to honour this Privacy Policy, including our parent company and subsidiaries, joint venture partners, or other companies that we control or are under common control with us.
With business partners: To offer you certain products, services, or promotions.
With other users: When you share personal data or interact in public areas with other users, such information may be viewed by all users and publicly distributed outside.
With your consent: For any other purpose with your consent.
Retention of Your Personal Data
The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with legal obligations, resolve disputes, and enforce legal agreements and policies. Usage Data is generally retained for a shorter period unless used to strengthen the security or improve the functionality of our Service, or we are legally obligated to retain it longer.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in other places where parties involved in the processing are located. This means it may be transferred to and maintained on computers located outside your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. The Company will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless adequate controls are in place.
Delete Your Personal Data
You have the right to delete or request assistance in deleting Personal Data we have collected about you. Our Service may allow you to delete certain information within the Service. You may also contact us to request access to, correct, or delete any personal data you have provided to us. We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
The Company may be required to disclose your Personal Data by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Other Legal Requirements
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of your Personal Data is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We have an Incident Response Plan in place to address data breaches promptly.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under 13 without parental consent verification, we will take steps to remove that information.
Links to Other Websites
Our Service may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Types of Cookies Used:
Session Cookies: We use Session Cookies to operate our Service.
Persistent Cookies: We use Persistent Cookies to remember your preferences and various settings.
Your Choices Regarding Cookies:
You can manage your cookies preferences through your browser settings. Most web browsers allow some control of most cookies through the browser settings.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and let you know via email and/or a prominent notice on our Service before the change becomes effective.
